Associate Director, Chapter Relations

           

Position Summary

Title: Associate Director, Chapter Relations
Date: July 29, 2024
Reporting to: Associate Secretary (COO)

The Phi Beta Kappa Society seeks a dynamic, highly motivated, and people-oriented professional with experience in non-profit or membership-based organizations, including support of volunteer leaders. A commitment to the value of a liberal arts and sciences undergraduate education is essential.

This full-time position provides strategic oversight for the Phi Beta Kappa Society chapters located on 290+ college and university campuses that induct ~20,000 new members per year. As the primary point of contact for chapter volunteer leaders, the Associate Director is responsible for planning and executing strategies to assist chapter leaders; collaborating on messages that resonate with PBK invitees and inductees; and managing chapter-related administrative and technical responsibilities, including student registration.

The Associate Director also serves as staff support and liaison to Phi Beta Kappa’s Committee on Chapters, which oversees chapter health, and to the Committee on Qualifications, which oversees the new chapter application process. As an integral part of PBK’s program team, the Associate Director, Chapter Relations reports to the Associate Secretary (COO) and collaborates closely with the Associate Director, Member Engagement, Senior Communications Manager and the IT department.

The Society prioritizes our commitment to diversity, equity, and inclusion. The person filling this position will have opportunities to further these goals, especially through encouraging chapter relationships with relevant campus communities, creating materials and messaging aimed at student invitees, overseeing the Student Induction Fund, and contributing to programming around the Society’s 250th anniversary celebration spanning eighteen months in 2026-2027.

Primary Duties and Responsibilities

Chapter Relations
  • Support Chapter Leaders: Provide guidance on election, recruitment, and induction of students; assist with interpreting stipulations for election of members; develop strategies to boost chapter visibility on campuses; implement strategies to recruit and train chapter volunteers; serve as a resource for perspective applicant chapters
  • Create Educational Materials: Maintain an online portfolio of tools and resources to support volunteer leaders and champion the liberal arts and sciences; develop marketing materials to help increase acceptance of membership invitations
  • Oversee Annual Reports and other Chapter Processes: Manage the chapter annual reporting process; analyze/run reports and perform research to identify and respond to areas of chapter need and concern; maintain chapter data
  • Plan Programs: Organize virtual programs such as ‘office hours’ to support the work of chapter leaders
  • Manage Financial and Administrative Tasks: Oversee the departmental budget; manage accounts receivables; maintain up to date chapter information; prepare chapter IRS filings
  • Quarterly Travel: Travel as needed to maintain and develop relationships with campus volunteers and administrations, especially during the 250th anniversary celebration

    • Communications
  • Oversee Chapter Email Communications: Create compelling content for e-newsletters, annual letter to institution presidents, and other chapter communications; maintain relevant email lists
  • Manage Webpages: Maintain webpages related to chapter relations, including pages meant for prospective members

    Membership
  • Oversee Member Registration: Ensure registration process is easy for volunteers and registrants; provide instructions and support for completing the induction process; regularly report on annual registration numbers; manage distributions from the Student Induction Fund
  • Utilize Member Data: Help chapters identify Phi Beta Kappa members on the staff and faculty on campus; update chapter and member records in CRM as needed

    General Society
  • Manage Committees: Prepare materials for meetings and conference calls with Phi Beta Kappa Committee on Chapters and Committee on Qualifications
  • Collaborate with other Phi Beta Kappa programs: Contribute to joint projects, including Visiting Scholar Program, National Arts and Sciences Initiative, Member Engagement, Key Reporter, Donor Engagement and Information Technology
  • Media Monitoring: Monitor national and industry headlines for issues affecting liberal arts on Phi Beta Kappa campuses

    Other: Assist with Triennial Council Conference and PBK Senate (Board) meetings as needed

    Required Qualifications

  • Six years of experience (or equivalent combination of education and experience) in volunteer engagement and membership management in a higher education, non-profit, or alumni relations setting
  • Demonstrated understanding of liberal arts and sciences objectives
  • Robust proficiency in membership database platforms (IMIS or other CRM/CMS/AMS)
  • Experience with large-scale email platform (Informz), survey design and interpretation, MS Office Suite, Canva, InDesign, Zendesk etc.
  • Demonstrated success with volunteer coordination and mobilization
  • Capacity to coach and mentor volunteers to achieve desired results
  • Excellent skills in time management, organization, and written and oral communication
  • Creative approach to problem solving and program implementation
  • Ability to work as part of team, in collaboration with volunteers, and independently
  • BA/BS degree, with Phi Beta Kappa membership preferred, but not required

    How to Apply

    The anticipated salary is in the range of $80,000-85,000, depending upon experience. The Phi Beta Kappa Society offers excellent benefits, including medical, dental, vision, and retirement. The national office of Phi Beta Kappa is in the heart of Dupont Circle in Washington, D.C., and remote or hybrid work may be considered for exceptional candidates. To apply, please send a resume, cover letter and short sample of professional writing to ExecutiveAssistant@pbk.org. All materials should be in a single pdf file titled “AD-Chapters, applicant’s last name” (e.g., AD-Chapters, Jones). Review of applications will begin August 19, 2024, and continue on a rolling basis until a successful applicant is found.

    About Phi Beta Kappa

    The Phi Beta Kappa Society, the nation's most prestigious academic honor society, champions education in the liberal arts and sciences, fosters freedom of thought, and recognizes academic excellence.

    The invitation to join Phi Beta Kappa is widely recognized as a mark of distinguished accomplishment. Every year, working with dedicated volunteer leaders at chapters at over 290 U.S. colleges and universities, we welcome nearly 20,000 new students to membership. With well over 700,000 members worldwide, we engage this member network through innovative national and virtual programming as well as local activity with more than 40 alumni associations.

    Through the work of a dedicated team in the national office in Washington, D.C., we create diverse opportunities for volunteer-led programs, networking, and lifelong learning, as well as champion the arts and sciences in higher education and in communities across the country.

    For more information about The Phi Beta Kappa Society, visit www.pbk.org.

    The Phi Beta Kappa Society is an equal opportunity employer.



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